Document Management in Verifications Departments
Filing verification documents were be affected in much the same way as other traffic documentation. By utilizing DynaFile™ to manage verifications documents, the time and energy spent on filing and research was drastically reduced. DynaFile™ provided the ability to save all verification reports completed in Novar or Strata in one location, which was then sorted by date, document type, or description.
When receiving an inquiry pertaining to verifications, rather than putting the client on hold and rummaging for a file, the user is able to find and view the needed document within seconds. Typically, one week’s worth of verification reports would fill an entire file box when printed out. By storing the documents electronically, DynaFile™ not only saved storage space, it dramatically improved customer response.
Testimonials
“DynaFile can cut the time for filing and researching orders by at least 75%, which makes it an invaluable asset to the department. The implementation of this product was not only an exciting process to be a part of, but was also accompanied by superior customer service. The department’s questions, concerns, and suggestions never fell upon deaf ears and, as a result, an application has been put into place that meets the needs of each individual in the department and has improved an important aspect of the business.”
-Megan T.
Verification/Programming Specialist for Comcast Spotlight Denver